Return Policy
Return Policy
Thank you for shopping with us at TheHundred.NYC. We hope you are delighted with your purchase. If you are not completely satisfied, we are here to help.
1. Eligible Returns:
- Items must be unused and in their original condition with tags attached.
- Sale items and used products are non-returnable.
2. Return Period:
- You may return items within 14 days of receiving your order.
3. How to Return:
- To initiate a return, please email us at info@thehundred.nyc with your order number and reason for return.
4. Refunds and Exchanges:
- Once we receive your returned item, we will process the return within 7 business days.
- Refunds will be issued to the original payment method.
5. Shipping Costs:
- For defective or incorrect items, we will cover the return shipping costs.
- For returns due to customer preference, the customer is responsible for the return shipping costs.
6. Defective Items:
- If the item is defective, we will cover the shipping cost and issue a refund to the original payment method once the return is processed.
7. Contact Information:
- For any return-related inquiries, please contact us at info@thehundred.nyc.